Order Processing We aim to process and pack all orders within 1–2 business days. Orders are shipped from our fulfillment center in Frenchs Forest, NSW.
Domestic Shipping (Australia) We offer the following flat-rate shipping options for all domestic orders:
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Standard Shipping: $10.00 (2–8 business days)
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Free Standard Shipping: On all orders of $100.00 or more (2–8 business days)
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Express Shipping: $15.00 (1–4 business days)
International Shipping We currently ship to over 25 international destinations, including the United States, Europe, and some parts of Asia. If your country is not listed please contact us.
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Standard International: $20.00 flat rate
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Estimated Delivery: 6–27 business days depending on your location.
Tracking Your Order Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can monitor its progress.
Customs, Duties & Taxes For international orders, Next Skin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages If your order arrives damaged, please save all packaging materials and damaged goods, and contact our support team at info@nextskin.com.au within 7 days.